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Victoria+Crossroads Connection Magazine

Overview > Reviews > Poor customer service

My husband and myself purchased groupon coupons for acupuncture sessions at this location. When I called to set up an appointment, the lady I spoke with was very dry and said they would not honor my groupon and that she didn't know why it was even on there. I started telling her I would have liked to continue acupuncture sessions after the Groupon but for some reason she must have had better things to do and was very unconcerned about what I had to say as she hung up on me! Hanging up on a potential client proves very bad manners and is in extremely poor taste. Completely unprofessional. We will be taking our business elsewhere.

Service on Jun 03